Returns & Exchanges

At Arabian Aroma, we strive to ensure you are completely satisfied with your fragrance purchase. If your order does not meet your expectations, we offer a seamless return and exchange process within 14 days of delivery for all unopened and unused products.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated concierge team via email or our support portal with your order number and the reason for your return.

• 2.
  Prepare the Package

  Carefully pack the items in their original, unopened packaging to ensure they remain protected during transit back to our facility.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our olfactory experts verify the product's condition, we will process your refund or exchange within 5-7 business days.